Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Namibia Adventure

Tuesday 07 Oct 2025

Overview Rating:

Our Tour: Excellent

Although there was a lot of travelling on gravel roads, the scenery at experiences at journeys end was well worth it.
The accommodation was great to fabulous with lodges in game parks with stunning views.
The food was delicious through out with fresh Oysters, Crayfish and fillet steak washed down with Cap Classique one of the highlights.
Lots of wildlife to see, although a lot of it was in game parks.

Our Response

Many thanks for your review and for showing us the photographs. They look amazing! Namibia is a new destination for us and the feedback we have so far received has been excellent. Thanks very much for submitting your review and do let us know the next time you plan to go on escorted tour, we'd love to help make the arrangements. Kind regards, Jimmy, Wendy Wu Tours.

Namibia Adventure

Friday 02 May 2025

Overview Rating:

Our Service: Excellent

I've been on tour with Wendy Wu before and my most recent interaction was in keeping with the high standard of Wendy Wu Tours which is wht I keep coming back to Wendy Wu.
Staff members are always friendly and helpful, especially in the most recent case when our tour had to be cancelled and we received consideration and expert advice on possible alternative options.
Would always recommend as, whilst on tour, Wendy Wu guides don't let anyone down.

Namibia Adventure

Monday 03 Feb 2025

Overview Rating:

Our Service: Excellent

I could not fault anything from start to finish. If there is a problem they deal with it promptly and everyone is always very helpful. Also the tour guides to date on my trips have been fantastic . The great thing is all i need to think about is what time do we meet the next day. I don't have to do a whole lot of research where I should go , checking out restaurants, hoping I've picked one that is ok.