The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Ancient China

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent tour, definitely for those who like a packed schedule. You get to see places and historic sights that are slightly off the beaten path for westerners in china. The guides were great, the hotels were varied, but of a decent quality with a good breakfast to be had every day. Plenty, almost too much food to be had with a decent variety also.

Ancient China

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
Fitted the description. Well organised. Pleasant informative National Guide and excellent use of local guides

Good value for money as all inclusive so only expenditure was personal drinks and any shopping.

I would definitely recommend this tour

Ancient China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
The person that took the booking for a holiday over the phone to China was very helpful and explained everything so I could understand. Thank you very much for all you help Charles

Ancient China

Wednesday 30 Sep 2026
Overview Rating:
Our Tour: Excellent
As a first introduction to China ancient sites, it is perfect. Our responsible Scott was wonderful. He was so patient as guiding 28 people it is like herding cats. Everything worked perfectly, our hotel rooms, our meals and visits of sites. I truly enjoyed myself and met some very interesting persons. I cannot wait to go back to China.

Ancient China

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent. Easy to follow. Prompt confirmation.

Our Response

Thank you so much for your lovely feedback!

We’re delighted to hear that you found the process excellent, easy to follow, and that your confirmation arrived promptly.
We really appreciate you taking the time to share your experience, and we’re here if you need anything else as you prepare for your trip.

Ancient China

Tuesday 30 Dec 2025
Overview Rating:
Our Service: Excellent
Having traveled with Wendy Wu tours previously I found the online booking process to be very clear and easy to use compared to going to a travel agency.

Our Response

Many thanks for your very positive review about our booking process, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours

Ancient China

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
An all inclusive tour . First class guides hotels food itinerary .

Ancient China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
This is a superb tour for anyone looking to learn about the history and culture of China. There are numerous highlights but the Great Wall and the Hanging Temple were particular standout moments. It is a packed itinerary and perhaps one or two half days to self-explore a city/town or enjoy the hotel facilities would have enhanced the tour. All the hotels were of a very good standard apart from the one in Luoyang where the facilities and breakfast were poor. On the whole the food was enjoyable with a few exceptional meals and only one or two below average. More often than not there was too much food at each sitting and it seemed a great shame that it was going to waste. The tour organisation was excellent throughout the journey though perhaps we were fortunate there were only 19 in the group as I think any more may have led to more delays and chaos. All the regional tour guides were knowledgeable and helpful giving an insight into modern day China. In addition our national guide George was exceptional looking after our group as though we were his own family. Overall I would highly recommend this tour.

Our Response

Thank you so much for your thoughtful and detailed review. We’re delighted to hear you had such an enriching experience exploring China and enjoyed the many highlights, especially the Great Wall and the Hanging Temple. Your feedback about pacing, hotel standards in Luoyang, and food portions is greatly appreciated and will be shared with our local partners for future improvements. We’re thrilled to hear how highly you valued George and the local guides, they’ll be so pleased to know their efforts made your journey special. Thank you again for recommending the tour! Kind regards, Jimmy, Wendy Wu Tours

Ancient China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
Amazing, especially if you’re looking to go beyond the usual sites, go deeper into the culture and history. Well organised and focused, with high quality accommodation and food. Definitely recommend!

Our Response

Thanks so much for your review, that's what we love to do here at Wendy Wu Tours, take all of our customers to the most iconic sites, but then also venture further to the places that visitors don't always get to. We're delighted that you are happy to recommend this tour and we do hope you will travel with us again soon.

Ancient China

Tuesday 09 Sep 2025
Overview Rating:
Well done! WW’s experience with China shows. The tour was in-depth and high quality in almost all respects - worthy of the price point! Our guide George was brilliant. No request was too much trouble. He was approachable, eager to help, and worked tirelessly to ensure our comfort, safety & enjoyment.

Ancient China

Friday 27 Jun 2025
Overview Rating:
Our Service: Excellent
Arti the lady I dealt with has had a lot to put up with. She remained happy and considerate. She was great assistance. She kept cool and I have booked but am likely to move to another earlier date. Is this a problem not for Arti in professional capacity.

Our Response

Thanks so much for your review, Arti was delighted to read your feedback!

Ancient China

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
I enjoyed it fully

Ancient China

Thursday 01 May 2025
Overview Rating:
Our Tour: average
Our guide,Raymond was a lovely guide and very friendly,BUT the food was terrible,if you are a vegetarian don’t bother booking a tour with Wendy Wu,as they will tell you they cater for vegetarians when you book,but once at your destination you are most definitely not catered for.Our first meal I was told there are plenty of vegetables for a vegetarian,vegetables were the only thing’s available and only 2 or 3 dishes,this happened for nearly every meal,lunches and dinners. I requested some tofu or noodles but these were only forthcoming on a few occasions.Also as the food was served on a Lazy Susan everyone would help themselves with the cutlery they were using so contaminated what food there was for a vegetarian with the meat off their cutlery,so on many occasions I had nothing to eat!! Also when one dish was nearly finished the staff would scrape any meat left onto the vegetables,meaning if I managed to get any vegetables there was no chance of getting any more.On one occasion I was so hungry and upset that I walked out of the meal as I had had enough.The meat dishes would consist of 10-12 dishes while I had 2-3,if I was lucky. I didn’t think I would lose weight when 3 meals a day were provided on this tour, and I didn’t think I would have to look for and pay for my own food.Wendy Wu,be honest when a customer asks you if you cater for vegetarians,tell the truth that you DONT,as this was an expensive holiday,one I would NOT have booked if you had been honest with me when I asked you on numerous occasions if I would be catered for.

Ancient China

Tuesday 29 Apr 2025
Overview Rating:
Our Tour: Excellent
Astonishing sights; great guide.

Ancient China

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
Very helpful staff