Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

China Uncovered

Saturday 28 Feb 2026

Overview Rating:

Our Service: Excellent

Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct

Our Response

Thank you for your lovely feedback!

We’re really pleased to hear that you found the booking process easy from start to finish and that our customer service team were helpful, informative and easy to deal with. Creating a relaxed, no-pressure experience is something we aim for, so it’s great to know that came across.

We’re delighted you chose to book directly with us and hope you have a fantastic time on your tour when the adventure begins!

Kind regards,
The Wendy Wu Tours Team

China Uncovered

Thursday 22 Jan 2026

Overview Rating:

Our Service: Excellent

Our 1st WW tour last year in Japan was fabulous with a superb guide. Tsuru, who looked after the group excellently. Three months on and the group, based across UK, NZ and Australia, are still in touch and are currently booking our next adventure in China in 2027. Great attention to detail throughout the service from booking to arriving home.

China Uncovered

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

You’re consultant Cheryl johnson seems knowledgeable and was able to answer all of our questions if the ray of the trip goes as well as the booking process we will be very happy

Our Response

Thank you for your lovely feedback.

Cheryl will be delighted to know she made such a positive impression. We are sure the tour itself will live up to your expectations and is just as enjoyable as the experience of booking it.

Kind regards,
Jimmy
Wendy Wu Tours

Wendy Wu Tours Reviews

Reviews

China Uncovered

Our Response

China Uncovered

China Uncovered

Our Response

Reviews