Very thorough, polite, and knowledgeable easy to book and extra discounts was great, Joe was superb and did not feel pressured at all, makes a nice change

Jordan is a very interesting country to visit. This trip was very good up until Wadi Rum Desert Camp, which was very disappointing. It was advertised as a unique desert camp with ensuite private tents. It wasn't unique (there were several camps); it was hardly a camp with tents - they were cabins/chalets! We had been looking forward to camping in the desert under the stars, but we ended up in a wooden hut with lots of other tourists. The Bedouin hospitality was in fact the locals making us a cup of tea in the desert.
From the beginning of our trip every day had got better and better until we reached Wadi Rum. This experience was a stark contrast to the previous days which had been wonderful - full of historic sites and culture.
The Dead Sea Hotel we stayed in seemed like a hotel of two halves. The Reception area and rooms were very nice, however, the dining area was like a motorway service station with buffet food.
Overall our guide was very good and very knowledgeable.
Wendy Wu looked after us very well; food was particularly good; perhaps one little complaint was cutting short interesting visits to reach restaurants on time.

The first hotel 3 nights was great. 2nd hotel 2 nights was good. Last hotel at Dead Sea was not 5 stars and was really disappointing. All meals until the last day were great. Last day lunch and dinner was in the mediocre hotel buffet style hot dishes were not hot, desserts were not covered despite the flies and the queues for food were ridiculous. It was as if Wendy Wu had run out of ideas. The adult pool was closed, the Lebanese restaurant was closed. Generally the last day was a lacklustre affair which was a real shame

Booking our holiday online was easy. The website was easy to navigate, the booking process straightforward and clear.

Wendy Wu tours are just brilliant from the start to the end . We saw so much in Jordan and learnt so much about the history, culture and traditions of this beautiful country . We had a very small group of 10 which was great. We felt safe the whole time so please don’t cancel or not book because of the present situation as this country is very safe.
Highlights were Petra and staying overnight in Wadi Rum desert.

This was the third tour we have taken with Wendy Wu and, as always, every thing was perfect.

Petra was awesome, Mount Nebo a special surprise and floating in the Dead sea a real experience.

Guide very knowledgeable and looked after us well

We are planning on touring with Wendy Wu again.

Excellent guide- friendly and knowledgeable. Lovely food. Everything interesting but Petra and Dead Sea were highlights.
Administration from Wendy Wu excellent with pre guide information being detailed. All logistics went smoothly. Very professional.

Excellent in all respects

The tour is amazing. Jordan is a fascinating country with a rich history and culture. Our guide was excellent. He looked after everyone and was very knowledgeable and friendly. The food was very good.
Most of the hotels were excellent. The exception was our ‘Deluxe’ tent at Sun City Camp in Wadi Rum. It was apparently and to say it was basic is an understatement. There was great chunks of plaster that had come off the walls in the bathroom. The furniture was extremely old and shabby with peeling veneer. There was no drinking water and we couldn’t use the wardrobe as large rattan chairs were in front of it and there was no room to move them to. The management is rude and unhelpful. We tried to get an upgrade or some sort of compensation but no upgrade was offer and our ‘compensation’ was a can of fizzy drink with dinner. I don’t drink the stuff.
One other complaint is that I had been told that our hotel in Petra would be within a5 minute walk from the site gates but was a 10 minute bus drive away. This may seem a bit petty but I had specifically enquired about the Petra hotel as my husband has some health issues so he doesn’t tolerate heat very well. I was advised that it wouldn’t be a problem because due to the proximity we could return to the hotel very quickly at anytime. As it turned out we had to wait 1.5 hours for all the party to return to the hotel

Somecof the days were long but the history and beauty of Jordan was outstanding.

Booking handled professionally, thank you.

Third time of travelling with Wendy Wu

Oria was an excellent guide and escort. She was extremely knowledgeable about her country and was a brilliant ambassador for Jordan. Always smiling and courteous and she dealt with any issues quickly and efficiently. This was our second trip with Wendy Wu. A great company who deliver an outstanding service.

We really enjoyed our holiday to Jordan with Wendy Wu, but it fell down on a couple of areas. We had extended our stay to take in Aqaba on a half board basis, but when I queried the meals the reply I got was 'you'll have to sort that out yourself - we can't help'. It took one email direct to the hotel to sort out, so I wasn't impressed with the firm's lack of assistance.

The other part I wasn't impressed with was the 'deluxe' tent at Wadi Rum - it was terrible - cracked glass in the door, windows that didn't fit - staples holding the walls and door decor together - dread to think what standard accommodation would have been like. The 'bedouin hospitality' resembled the worst family wedding party you could imagine - a disco sound system that kept cutting out and the residents at the camp performing the hokey-cokey type dances. I had had visions of authentic bedouin musicians and dancers - how wrong can you be!

All in all an enjoyable holiday and it met all my expectations for sights, but Wadi Rum was a let down and the service of Wendy Wu when you venture outside the standard tour was not great.

Would I travel with them again, probably....