Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Wonders of China

Thursday 16 Oct 2025

Overview Rating:

Our Tour: Excellent

Our Response

Thanks for your 5 star review! Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Friday 10 Oct 2025

Overview Rating:

Our Tour: Excellent

Our guide Jay on the Wonders of China tour -19th September to 5th October 2025- was fantastic,.He could not have been more attentive and any questions or issues were addressed without question. From the start of the trip to the end was seamless. I would fully recommend this trip to anyone and if they were lucky enough to have Jay as a Tour guide then that would be a bonus !!!
Alli Allfrey

Our Response

Jay will be delighted to hear this, he is one of our most popular guides and I will make sure that he is sent a copy of your lovely feedback. Thanks for the review, it is very much appreciated. Do let us know if we can be of any further help. Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 09 Oct 2025

Overview Rating:

Our Tour: Excellent

An excellent trip to China, well organised, excellent itinerary and top class guides.
Accommodation was well.selected, food was great, and the balance of trips was spot on.

Our Response

Many thanks for your review, and for posting the photographs, they look amazing! We're absolutely thrilled that you had an excellent trip to China and we do hope you'll consider us again in your future travel plans. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 05 Oct 2025

Overview Rating:

Our Service: Excellent

Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 30 Sep 2025

Overview Rating:

Our Service: Excellent

The lady we spoke to could not have been more helpful. She covered and considered what we were looking for, explained the options and then made all the arrangements for us.

Wonders of China

Thursday 25 Sep 2025

Overview Rating:

Our Service: Excellent

My e-mails were answered quickly and all my questions and fears allayed.

Our Response

Thank you for your kind feedback. We’re so pleased to hear that your emails were answered quickly and that we were able to put your mind at ease. It’s important to us that you feel supported every step of the way, and we wish you the very best for your upcoming tour.

Kind regards,
Caroline, Wendy Wu Tours

Wonders of China

Tuesday 23 Sep 2025

Overview Rating:

Our Tour: Excellent

Ticked almost everything on the bucket list for China. It helped that all of guides were excellent and adjusted the tour based on the groups suggestions. Visited Great Wall, Bejing sites, Xian and the Terracota Army, Guilin and Li river Shanghai and much more. Great introduction to chinese food from the regions.

Wonders of China

Monday 22 Sep 2025

Overview Rating:

Our Tour: Excellent

The holiday was excellent.
The tour guides were brilliant
And China is amazing.

Wonders of China

Friday 19 Sep 2025

Overview Rating:

Great tour, great local and national tour guides. One of the best holidays ever. Enjoyed every day of the trip and thoroughly enjoyed every excursion. This trip was extremely memorable, mainly because of the tour group and guides, overall a great holiday.

Classic China

Sunday 07 Sep 2025

Overview Rating:

Ruby was a tour guide of the highest calibre. Her local knowledge coupled with her outstanding and organisational skills meant our holiday experience was first class. Her ability to create a family atmosphere from day one ensured our tour group bonded immediately and lifelong friendships were formed. Her instructions were clear and concise and her command of the English language was excellent. Ruby consistently showed expertise through being technically proficient. Yet it was more than that! Ruby always showed a genuine and sincere CARE for the group. She clearly feels passionate about sharing the wonders of China with us and ensuring that we made the most of every day. Ruby is a truly remarkable Guide and probably the most memorable and effective Guide we have ever been with. Ruby added so much to our holiday. Please be under no misconception re how much Ruby GIVES to her role. She is an Asset to Wendy Wu!

Wonders of China

Thursday 28 Aug 2025

Overview Rating:

Our Service: Good

On the plus side the consultant that I had the most dealings with was very helpful and patient with my indecisiveness!
On the downside I think I was misled by a different consultant as to which airline was operating the business class offer. Also disappointed by Wendy Woo no longer offering early ticketing to enable pre booking of seats.

Our Response

Hi there, thanks for your review, we will be in touch with you to resolve. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 25 Aug 2025

Overview Rating:

Our Tour: Excellent

Wonders of China

Saturday 23 Aug 2025

Overview Rating:

Our Service: Excellent

Pleasant, efficient and knowledgeable reservations staff.
I do feel Wendy Wu Tours are the best tour operators for holidays in China.

Our Response

Thanks so much for your very kind words, we were delighted to read your review! Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 19 Aug 2025

Overview Rating:

Our Service: Excellent

Really impressed with Julia who could answer all my questions immediately and understood exactly what I was looking for. This was my first experience with WW and I was able to book the tour I was interested inconfident that I was dealing with experts.

Our Response

Thank you so much for your kind review. Julia was absolutely delighted to hear your wonderful feedback about her service. We’re thrilled to know she made such a positive impression. If you have any questions or need any assistance as you prepare for your upcoming tour, please don’t hesitate to get in touch.

With thanks again and kind regards,
Jimmy
Wendy Wu Tours

Wonders of China

Friday 15 Aug 2025

Overview Rating:

Our Service: Excellent

Excellent communication from Natasha,she answered all my queries quickly,so we booked .

Our Response

Thanks so much for your review, Natasha, will be delighted to hear your feedback. Do let us know if you have any questions in the run up to your tour. Kind regards, Jimmy, Wendy Wu Tours.