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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

China by Rail

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Good
A superb tour, covering breathtaking scenery, iconic ancient monuments and bustling cities. The pick was possibly the Li River cruise, but there were many highlights.

The evening shows were ( with one exception) extra cost, but....they were fantastic. Book them all if you go.

The chemistry of the group greatly enhanced our time in China, as did our wonderful guide, Grace.

All meals are included : as someone who does not eat Chinese food, I enjoyed it, but the vegetarians in the group struggled.

Downsides: the chaos when boarding trains and finding luggage space; inedible packed lunches; inadequate time to explore some of the sites, particularly the Summer Palace; changes to the itinerary without warning ( usually for logistical reasons).

Despite this : book the tour. Overall, it was magical.

Magnificent China

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Excellent
A fantastic way to see a lot of China and leave a desire to return and see more.

In Pursuit of Pandas

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Excellent
I had wanted to do a tour of China for a long time and to see the Pandas was one of the most important things that I wanted to do, I went on my own but felt completely included the group. The content of the tour was brilliant and our guide Alison was really good as were the local city guides that joined us as we moved from place to place. The knowledge of each of the guides was very valuable.

Classic China

Monday 02 Nov 2026
Overview Rating:
Our Tour: Excellent
An amazing holiday, we saw so much. We were very lucky to have Dan, such a committed, professional and caring guide. We also had knowledgeable and friendly local guides. Our biggest stroke of luck was the great people we travelled with.
We came back exhausted but very happy.

A China Experience

Monday 02 Nov 2026
Overview Rating:
Our Service: Excellent
Booking was straightforward and clear and I was able to easily access my booking to add information required.
I can’t comment further until I have been on the tour

Wonders of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic holiday with a great group of people. Everything was organised for us, so all we had to do was turn up at the appointed time each morning and the whole day was planned for us.

Our main guide was lovely and stayed with us throughout the trip, including at the hotels. We also had a different local guide at each destination, all of whom were extremely knowledgeable about the local area and its history.

The food was plentiful, although don’t expect it to be anything like your local Chinese takeaway!

A few things worth knowing before you go:

You do need to be reasonably fit for this trip. There’s a lot of walking and I’ve never climbed so many steps in my life! Invest in a good, comfortable pair of walking shoes or trainers.

Don’t expect Western-style toilets when you’re out and about. Most are squat toilets, which take some getting used to. Take your own toilet paper or wipes, as supplies can be in short supply outside the hotels. I’d definitely recommend practising your squats at home!

Language can also be a barrier, as not many people speak English outside the hotels. I found a translation app invaluable, particularly when I picked up a nasty cold and needed to visit a local chemist.

If you want to keep in touch with home, you’ll need to use the hotel Wi-Fi or buy an eSIM before you travel, as making calls and using mobile data can be expensive.

There’s no need to pack lots of dressy clothes. Apart from the Yangtze River cruise, there’s very little need for anything particularly smart, and even then, anything goes! During the day it was generally shorts and T-shirts, with lightweight clothing for the evenings. Quite often, though, we’d go straight from a day of sightseeing to a restaurant without having the opportunity to change.

Be prepared for some long and tiring days, especially when you’ve climbed hundreds of steps and walked miles. There isn’t a huge amount of free time for shopping or wandering around the markets selling the usual cheap tourist souvenirs.

Laundry facilities were also limited. I only found one hotel with a self-service laundry, which was free; the others offered a drop-off and pay service. By the end of the trip, we were running short of clean tops and having to wear some things more than once, so pack accordingly!

My highlights:

There were so many, but my absolute highlight was the Great Wall of China. When we arrived and I looked up at the section we were going to climb, I honestly wasn’t sure I’d make it to the top. The steps are all different sizes, and some were quite a challenge. However, nobody rushes you. You go at your own pace and stop for a rest whenever you need to.

The people coming down were so encouraging, cheering everyone on as they made their way up. I did make it to the top! I kept telling myself to keep going because I’d regret it if I didn’t get as far as I could. And it was absolutely worth it. The views were something else, truly amazing and something I’ll never forget. Just thinking about how all those people built it is remarkable.

Another highlight was the Terracotta Warriors. You really do need to see them in person to appreciate just how magnificent they are.

We were really glad we chose to do an organised tour, as I think trying to arrange everything and navigate the country ourselves would have been quite stressful.

Would I recommend Wendy Wu Tours? Absolutely!

From the initial booking right through to the end of the holiday, they’ve been brilliant. Any questions we had were always answered promptly, politely and in a very friendly manner.

All in all, a fantastic holiday, wonderful experiences and some very special memories. I’d thoroughly recommend it!

Glories of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
An excellent trip, very well organised. This was our first experience of an organised tour and it did not disappoint!! Wendy Wu did an excellent job, guides were knowledgeable, helpful and they seemed genuinely keen to make sure everyone had an excellent experience. Was it tiring? Yes it was because you pack such a lot in. Could we have done it independently- definitely not! Were we looked after well - yes indeed. Hotels were of an excellent standard, cannot fault them. Food was fantastic. Will we ever forget this trip - absolutely not. Do we have more knowledge about China now - yes bucket loads. Most importantly did we enjoy it and would we recommend it - yes to both. Would we book with Wendy Wu again - definitely.

Gems of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
This holiday was the first of a group tour that we have been on. At first we were apprehensive of booking it but Wendy Wu well outstanding every step of the way. We were not confident to travel around China on our own due to the obvious language barriers. This tour 100% covers the gems of China. Once you’ve been on this tour you can say that you have honestly seen the best parts. Our tour guide was outstanding. Louis was professional and extreme intelligent and knowledgeable. The local guides were also excellent. Expect this to be full on if you want a leisurely tour this may not be for you. Most days have a very early start in order to beat the cues at the attractions. The days are packed full and there is little time to do things on your own. The tour is quite well balanced. The amount of walking is quite a lot on some days, but on others the level of activity can be determined by yourself. For example when you visit the Great Wall of China if you don’t want to climb it the level of activity is clearly lower. The selection of hotels were great with most of them having Japanese style toilets which is a real bonus as toilet paper cannot be flushed. Every hotel gave two half litres of bottles of water per person for drinking and brushing your teeth as the water cannot be consumed from the taps. The meals are plenty full but you have to be open to trying everything, they are mainly Lazy Susan style meals with about 10 different dishes to try. Breakfast is buffet style. The only slight disappointment was the weather in the mountain regions, except there to be cloud and rain as it does have these conditions for 265 days a year with about 100 days of sunshine in the summer. So the heavenly gate can be cloudy and the glass suspension Bridge. The avatar mountains, however look amazing with the clouds around them. Clearly nobody can control the weather but if this part of the tour is one of your must see highlights it’s good to known. Finally we were very lucky with the diverse mix of people on the tour and everyone was considerate and followed the tour guide’s request being on time and keeping things running smoothly. Well done Louis the tour would not have been as enjoyable without your organisational skills.

A China Experience

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
My tour of China with Wendy Wu Tours was magnificent.

I will absolutely be booking another tour somewhere else exciting,

Ancient China

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent tour, definitely for those who like a packed schedule. You get to see places and historic sights that are slightly off the beaten path for westerners in china. The guides were great, the hotels were varied, but of a decent quality with a good breakfast to be had every day. Plenty, almost too much food to be had with a decent variety also.

Gems of China

Friday 30 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent mixture of city, history and nature. Excellent hotels and knowledgeable guides. China is one of the most amazing countries I have visited

Gems of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Good
Really good and really recommend it

Glories of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
A busy but very enjoyable holiday. It was an opportunity to visit 4 very different regions in China.
Addison our guide was fantastic. So organised and knowledgeable. His love for Xian especially shone through. The insights into his family life that he shred with us gave an added dimension.
Stephen our guide in Shanghai was amusing and knowledgeable. The visit to the heritage village and the night cruise were particularly enjoyable.
Guilin our next stop was so beautiful. It was a pity that we moved hotels twice but maybe that was the was it was best to fit in the cruise. Oscar our guide started off repeating himself a bit but was soon encouraged to tell us more different information and he became quite endearing. The show on the water was impressive and the Tai chi lesson fun. The Osmanthus ice cream is a must.
Dressing up to visit the square in Xian was fun as well at the dumpling banquet.
The visit to see the terracotta warriors was a highlight. Photos do not do it justice.
Beijing was wet, very wet. It poured. We had been so lucky up until then.
Addison took us to the great wall early. Not only was the weather slightly better then but also it was before the crowds appeared. Our visit to the Summer palace was a wash out.