The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Magnificent China

Saturday 18 Oct 2025
Overview Rating:
Our Service: Excellent
Friendly, efficient

Enchanting China

Friday 17 Oct 2025
Overview Rating:
Our Service: Good
Friendly phone consultants. Seem to know their products well. They were immediately familiar with the tour, timings and flight options.

Prior to booking submitted a couple of quick information requests via the web site, disappointing that neither were responded to.

I didn’t realise I could review all the flight options by starting to make a booking on line. You have to enter full names of all passengers before you get to that level of information. It would be helpful if it was more obvious that this information was available and if it could be accessed without having to put all the passenger details in when you’re not yet ready to actually book.

Wonders of China

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thanks for your 5 star review! Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely fantastic, cram packed tour with so may contrasting places and experiences. Walking along the Great Walk and strolling round mountain tops where we stood above the clouds and looked down at the brown Yangtze where it met with its green tributaries. The deep crevices of the rift valley with its shafts of daylight poking through. We went under overhanging boulders and deep dark gorges. Such contrasting features.

We experienced the hustle and bustle of huge cities like Beijing and Shanghai and smaller towns like Guilin with a slower pace. We met Mr. Wong the fisherman, with his cormorants and asked him about his life, a way of life that's dying out as youngsters don't want to fish. They'd rather have city jobs.

I loved the .people's parks and the tea rooms with beautiful traditional music playing in one area and live singers backed by musicians in another part. Whilst visiting a rural settings just outside Guilin with its serene, tranquil, stunning scenery, we stumbled on a village wedding and were greeted with sweeties and peanuts as soon as we were spotted.

I will never forget the magnificent sight of the Terra-cotta army in their original burial sites and close encounters with a few of the warriors preserved in glass cases for closer inspection. And of course watching those lazy laid back pandas strolling around their grounds and leisurely climbing trees.

We went to four shows all very diverse and highly entertaining from the unique singing of the Beijing Opera, to the spectacular water show on the lake and then the jaw dropping acrobats and bikers in Shanghai.

Out on the streets and particularly in historic places, were lots of young ladies wearing stunning , traditional very evocative of a traditional Chinese culture. They were very beautiful.

There was so much more to see but I've already written more than I probably should.

Our tour guide, Alice was very professional with all the qualities necessary to keep us well fed, entertained, safe and well informed. She, along with Wendy Wu made this a trip of a life time. I loved every cram packed minute and crave those delicious banquet meals.

Our Response

Thanks so much for sending us such a detailed and informative review! Alice will be delighted to read this, she is known to be one of the best guides in China and we are delighted to have her as part of the Wendy Wu Tours team. Thanks again for the review, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

China Delights

Wednesday 15 Oct 2025
Overview Rating:
Our Service: Excellent
Very helpful and easy to talk to. Make everything very clear and understanding.

Our Response

That's great to hear, Sean, and thanks for submitting your review. We're always happy to help so please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Ancient China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
This is a superb tour for anyone looking to learn about the history and culture of China. There are numerous highlights but the Great Wall and the Hanging Temple were particular standout moments. It is a packed itinerary and perhaps one or two half days to self-explore a city/town or enjoy the hotel facilities would have enhanced the tour. All the hotels were of a very good standard apart from the one in Luoyang where the facilities and breakfast were poor. On the whole the food was enjoyable with a few exceptional meals and only one or two below average. More often than not there was too much food at each sitting and it seemed a great shame that it was going to waste. The tour organisation was excellent throughout the journey though perhaps we were fortunate there were only 19 in the group as I think any more may have led to more delays and chaos. All the regional tour guides were knowledgeable and helpful giving an insight into modern day China. In addition our national guide George was exceptional looking after our group as though we were his own family. Overall I would highly recommend this tour.

Our Response

Thank you so much for your thoughtful and detailed review. We’re delighted to hear you had such an enriching experience exploring China and enjoyed the many highlights, especially the Great Wall and the Hanging Temple. Your feedback about pacing, hotel standards in Luoyang, and food portions is greatly appreciated and will be shared with our local partners for future improvements. We’re thrilled to hear how highly you valued George and the local guides, they’ll be so pleased to know their efforts made your journey special. Thank you again for recommending the tour! Kind regards, Jimmy, Wendy Wu Tours

Grand Tour of China

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
This was an excellent tour of China. We saw so much and would love to go back one day. Our tour guide Brittany could not have been better she was a credit to Wendy Wu and China.

Our Response

Thanks for your review, Brittany, is indeed one of our top tour guides and we are delighted that she's part of our team. We do hope we will be of service to you again. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Friday 10 Oct 2025
Overview Rating:
Our Tour: Excellent
Our guide Jay on the Wonders of China tour -19th September to 5th October 2025- was fantastic,.He could not have been more attentive and any questions or issues were addressed without question. From the start of the trip to the end was seamless. I would fully recommend this trip to anyone and if they were lucky enough to have Jay as a Tour guide then that would be a bonus !!!
Alli Allfrey

Our Response

Jay will be delighted to hear this, he is one of our most popular guides and I will make sure that he is sent a copy of your lovely feedback. Thanks for the review, it is very much appreciated. Do let us know if we can be of any further help. Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 09 Oct 2025
Overview Rating:
Our Tour: Excellent
An excellent trip to China, well organised, excellent itinerary and top class guides.
Accommodation was well.selected, food was great, and the balance of trips was spot on.

Our Response

Many thanks for your review, and for posting the photographs, they look amazing! We're absolutely thrilled that you had an excellent trip to China and we do hope you'll consider us again in your future travel plans. Kind regards, Jimmy, Wendy Wu Tours.

Ancient China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
Amazing, especially if you’re looking to go beyond the usual sites, go deeper into the culture and history. Well organised and focused, with high quality accommodation and food. Definitely recommend!

Our Response

Thanks so much for your review, that's what we love to do here at Wendy Wu Tours, take all of our customers to the most iconic sites, but then also venture further to the places that visitors don't always get to. We're delighted that you are happy to recommend this tour and we do hope you will travel with us again soon.

Grand Tour of China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
The inclusive itinerary is by far great value for money. The person who makes this tour is the guide known as Brittany. She worked 24/7 to ensure everyone was safe and looked after. Detailed information for each person or couple even down to the gates to check in for return flight home. I can not recommend this tour or this guide highly enough. Booking in UK is flexible with different airlines and airports. 11/10

Our Response

We're delighted to read your review and thanks so much for taking the time to submit it. Brittany, will be thrilled to hear of your review and I will make sure a copy of this is sent to her office so she can receive the recognition she deserves. We do hope to be of service to you again and thanks again for writing! Jimmy, Wendy Wu Tours.

China by Land, Japan by Sea

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Good
The Wendy Wu, China by Land, section with Ken, their guide was exceptional in all aspects. We would rather not have done the Japan by Sea section. It was a very big ship catering for the Asian market and we considered that both the food and entertainment was no very good. The gripe for us is that the ships organized tours were a bad joke. Very expensive to see one or two temples and then left to sped the rest of the time in shopping areas. We got no feel for the real Japan and based on this experience alone, we would not go back there.

Our Response

Thank you very much for sharing your feedback on your China by Land, Japan by Sea tour. We’re delighted to hear that you enjoyed the China section of your journey and that Ken provided exceptional service throughout , we’ll be sure to pass along your kind comments to him.

We’re sorry to learn, however, that the cruise portion did not meet your expectations. The Japan by Sea element is operated in partnership with the cruise line, and we appreciate your comments regarding the food, entertainment, and shore excursions. Your feedback will be shared with our product team and the cruise partner to review how we can better align the experience with the immersive cultural focus that Wendy Wu Tours is known for.

Thank you again for taking the time to share your thoughts, they help us continue improving every part of our holidays. We do hope we’ll have the opportunity to welcome you on another tour in the future, perhaps one of our land-based Japan tours, which offer a deeper cultural experience of this fascinating country. Thanks again for writing, it is much appreciated. Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 07 Oct 2025
Overview Rating:
Our Service: Excellent
Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Magnificent China

Tuesday 07 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent Tour, varied, educational, fast paced. An introduction to a great country which changed attitudes. Our Tour Guide Mark was brilliant; nothing was too much trouble for him. Everything ran efficiently. The eating places were very good. The hotels were, in the main, excellent. A thoroughly enjoyable experience.

Our Response

Thanks very much for your review, I'll make sure that Mark is sent a copy of your feedback, he'll be delighted hear your feedback. Do let us know the next time you are planning an escorted tour, we'd love to assist you making the arrangements. Thanks again, Jimmy, Wendy Wu Tours.

Glories of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely amazing holiday. Wendy Wu takes great care of you from start to finish with everything included and a guide who stays with you on the whole trip. We started at Shanghai and then on to Guilin and Yangshuo which for me were the highlights of the tour. Then on to Xian and finishing up at Beijing. There were optional extras available and everywhere we went the food was excellent. I felt we did all the major sights and learned so much about the culture and life in China.

Our Response

Thanks so much for your lovely review! We’re thrilled to hear you had such an amazing time exploring China with us. We’re so glad you enjoyed the food, sights, and cultural experiences along the way. We hope to welcome you on another Wendy Wu adventure soon. Thanks again, Jimmy, Wendy Wu Tours.