The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Wonders of China

Monday 25 Aug 2025
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Wednesday 06 Aug 2025
Overview Rating:
Our Tour: Excellent
Everything about the tour was excellent, the tour guide Amanda was better than excellent, everything was well organised and punctual. All in all everything was first class - except the flights.

We flew from the UK with Air China, the way they operate international flights is to load the passengers onto the plane and when the cabin doors are closed they then start loading the luggage and cargo, the result is that the first two hours in the plane is on the ground with only a sip of water being served (no alchohol on Air China flights).

In our case the outward flight to Beijing was late arriving so the baggage was not transfered to the connecting flight and was missing when we arrived in Shanghai, no clothes or toiletries . The return was exactly the same, two hours late arriving at LHR. We wondered why the flights were full of Chines students and no westerners! Air China - never again.

Wendy Wu - drop Air China, they are not doing you any favours and are not to your standard.

Our Response

Thank you very much for taking the time to share your feedback.

We're absolutely delighted to hear that you had such a positive experience on your tour and that Amanda, your guide, exceeded expectations. We take great pride in the high standard of service our guides deliver, and it's wonderful to know everything was so well organised and ran smoothly throughout.

We are, however, very sorry to hear about your experience with Air China. While we unfortunately don’t have control over the airline’s operations, we fully appreciate how delays and baggage issues can significantly impact your travel experience. Please be assured that we take such feedback seriously and regularly review our airline partnerships to ensure they reflect the standard our customers expect from a Wendy Wu Tours holiday.

Thank you once again for your comments, both the positive and the constructive. We're thrilled you enjoyed your time on tour, and we do hope we’ll have the pleasure of welcoming you on another adventure in the future.

Jimmy, Wendy Wu Tours.

Gems of China

Thursday 24 Jul 2025
Overview Rating:
Our Tour: Excellent
Gems of China

Looked at several Wendy wu tours to China but this one seemed to cover a lot of what we wanted to see . Did not disappoint, very well organised by our fantastic tour guide Penny and aided by brilliant local guides . She really helped the group gel with her positive outlook and happy personality. Nothing was to much trouble and every experience amazing .
We were lucky to share the trip with a great group of people and have many great memories .
It is a very full on tour which we expected from the itinerary. It was lovely to dine out in local restaurants and try some local dishes .
Well done Wendy wu and especially Penny .

Our Response

Thanks so much for your review, we'll be sure to pass on your comments to Penny and her colleagues; they will be delighted to receive your feedback. We do hope you will travel with us again soon. Kind regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Saturday 21 Jun 2025
Overview Rating:
Our Tour: Excellent
EXCELLENT HOLIDAY AND REALLY GOOD AND HELPFUL GUIDE

Our Response

Thanks for your review and we're all delighted you had an excellent holiday. We do hope you will travel with us again. Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 17 Jun 2025
Overview Rating:
Our Tour: Excellent
It was indeed a Grand Tour of China- from East to West and North to South. Excellent itinerary. There is so much to see in China and is never enough but we experienced most of the important sites and experienced how modern China is along with natural buties and historical sites. This was also a culinary tour with different tastes from different regions of China. Tour manager Hoffman was superb. He was very organised, knowledgable , efficient and indeed with sense of humour.
Will recommend Wendy Wu for anyone interested in an escorted tour of China.

Our Response

Thank you so much for your lovely review! We’re delighted to hear you enjoyed your Grand Tour of China; it certainly sounds like you enjoyed every minute! We're especially pleased to hear Hoffman took such great care of you , we’ll be sure to pass on your kind words to him. We’d love to welcome you on another tour with us soon. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Wednesday 11 Jun 2025
Overview Rating:
Our Tour: Excellent
Very well organised and our guide Amanda was a true asset to the tour. All the local guides too were very helpful and informative too

Our Response

Thanks so much for your feedback, we often get wonderful feedback about Amanda and she will be delighted to hear your lovely words. We do hope you will travel with us again. Kind regards, Jimmy, Wendy Wu Tours

Wonders of China

Tuesday 10 Jun 2025
Overview Rating:
Our Tour: Excellent
Really excellent tour. Visited all the iconic sights and places in China. Covered an amazing area of the country helped by bullet train and internal flights so this tour didn’t feel as strenuous as tours I have been on before with other operators. Wendy Wu and our lovely Chinese guide were extremely organised. I think China should be on everyone’s bucket list and I would have no hesitation in recommending Wendy Wu as the best company to travel with. Good standard of hotels and restaurants. Great value.

Gems of China

Monday 09 Jun 2025
Overview Rating:
Our Tour: Excellent
A wide-ranging tour of China giving access to both historic and current sites. We had a first class national guide, Penny, as well as local guides for each main city. Meals were provided in restaurants or hotels with good food-hygiene standards and transport between venues was comfortable and safely driven.

Wonders of China

Monday 09 Jun 2025
Overview Rating:
Our Tour: Excellent
Excellent tour with Amanda a very caring guide

Magnificent China

Monday 09 Jun 2025
Overview Rating:
Our Tour: Good

Wonders of China

Sunday 08 Jun 2025
Overview Rating:
Our Tour: Excellent
An excellent touring holiday highlighting the many interesting facets of this very impressive country. As always Wendy Wu provide a very thorough, comprehensive guide through China by air, boat, bullet train, coach and on foot.

Majestic Yangtze

Friday 06 Jun 2025
Overview Rating:
Our Tour: Excellent
From the moment we met our group and our guide “Stone” I knew our first China experience was gonna be exciting and fun and it certainly lived up to expectations
The “Stone family”made this holiday working as one unit making sure no one’s left behind on the fast pace itinerary which included Shanghai, Ciqikou, Chengdu, Xian, Beijing
With full pack days, seeing all the sites Shanghai at night on a river cruise
Four nights on a river cruise on the Yangtze River gardens, temples, pandas terracotta army the Great Wall of China that’s not to mention shows why you’re having a meal in the evening dressing up as Emperor and Empress jumping on a plane four in the morning the experience being on the bullet trains to your internal destinations the food was incredible so many different varieties of Chinese food.
There is so much to see and do on this China experience there is not enough room on this page
If you want to experience China, this is the trip for you
A big thank you to Stone our guide and our local guides and to Wendy Wu for making this the best holiday for us

Wonders of China

Sunday 01 Jun 2025
Overview Rating:
Our Tour: Excellent
Value for money. Excellent tour. Really full itinerary and extremely well looked after. We had an amazing tour guide known as Eddie Lau, he looked after us so, so well. Everything was so well organised and efficient. We were fed well and went to all sorts of places. The hotels were of good quality. Would use Wendy Wu again.

A China Experience

Saturday 31 May 2025
Overview Rating:
Our Tour: Excellent
Really good and well organised tour. From the moment you arrived, with someone waiting for you, to the point you were returning home, somebody was there to walk you through process to get you checked in. "Frank" the tour guide was very, very good. Very knowledgeable, always approachable, and very helpful.
The places of interests on the tour were well chosen. Hotels chosen were clean and modern, with the staff very friendly...no complaints at all.
Traffic in Shanghai and Beijing at times was heavy, (even from somebody comes from London), but that's obviously out of Wendy Wu's control.
Would definitely recommend Wendy Wu, and this tour. Go for it.

Classic China

Thursday 29 May 2025
Overview Rating:
Our Tour: Excellent
From the get go Wendy Wu’s has been great throughout with their comms and amazing team of staff. As for our trip we can’t fault it as it was effectively seamless and the guides were just amazing. The food, the excursions and shows were all brilliant and overall China 🇨🇳 just kept giving. I would highly recommend o anyone and you can’t go wrong going with an open mind.