The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Egypt and Jordan Adventure

Monday 01 Dec 2025
Overview Rating:
Our Tour: Good
We booked this trip following our excellent experience with Wendy Wu trip to China, but part of this Egypt Jordan tour was not up to Wendy Wu standards we expected. We selected this tour as it included both Egypt and Jordan.

Egypt and Jordan experience was like Tale of Two Cities, Jordan part of the tour was excellent with top of class service, restaurants and a superb Guide/Manager and I highly recommend it.
But the Egypt part of the trip was although well organised but lacked Wendy Wu Hallmarks. The main reasons were:
Restaurants selected for lunches and evening meals were mediocre with monotonous menus.
Tour guide/ Egyptologist was very knowledgeable but should have used microphone and audio headphones when we visited various sites and monuments. I am used to listening on headphones and at the same time enjoying the site, monuments etc. rather than concentrating to the guide in close vicinity.
The Egyptian aspect of the tour felt like it was operated by Wings Tour company and not Wendy Wu and I would prefer any other better quality tour operator for the price we paid.
I have given 4 stars only because of Jordan aspect of the tour.

Egypt and Jordan Adventure

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Many thanks to the company and especially the guides for a wonderful holiday. Given our personal circumstances a special thank you to Omar and Memo in Egypt for their support throughout.

The adventure certainly ticked the boxes of places to visit and the knowledge of the guides in both Egypt and Jordan added significantly to the experience.

Inter-site transport / transfer was well executed which enabled the disparate sites to be accessed smoothly. The cruise environment was very good and the Philae excursion (and meal particularly) was superb.

Jordan was an equally well supported and executed tour. As an extension (in my opinion) Wendy Wu should give thought to offering (even as an optional extra) a flight on the tethered Petra balloon to view the city and environment from altitude - we would certainly have jumped at that opportunity.

Thanks again

Journey through Jordan

Wednesday 19 Nov 2025
Overview Rating:
Our Tour: Good
Jordan is a very interesting country to visit. This trip was very good up until Wadi Rum Desert Camp, which was very disappointing. It was advertised as a unique desert camp with ensuite private tents. It wasn't unique (there were several camps); it was hardly a camp with tents - they were cabins/chalets! We had been looking forward to camping in the desert under the stars, but we ended up in a wooden hut with lots of other tourists. The Bedouin hospitality was in fact the locals making us a cup of tea in the desert.
From the beginning of our trip every day had got better and better until we reached Wadi Rum. This experience was a stark contrast to the previous days which had been wonderful - full of historic sites and culture.
The Dead Sea Hotel we stayed in seemed like a hotel of two halves. The Reception area and rooms were very nice, however, the dining area was like a motorway service station with buffet food.
Overall our guide was very good and very knowledgeable.
Wendy Wu looked after us very well; food was particularly good; perhaps one little complaint was cutting short interesting visits to reach restaurants on time.

Journey through Jordan

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Good
The first hotel 3 nights was great. 2nd hotel 2 nights was good. Last hotel at Dead Sea was not 5 stars and was really disappointing. All meals until the last day were great. Last day lunch and dinner was in the mediocre hotel buffet style hot dishes were not hot, desserts were not covered despite the flies and the queues for food were ridiculous. It was as if Wendy Wu had run out of ideas. The adult pool was closed, the Lebanese restaurant was closed. Generally the last day was a lacklustre affair which was a real shame

Egypt and Jordan Adventure

Saturday 15 Nov 2025
Overview Rating:
Our Tour: Excellent
very well organised

Egypt and Jordan Adventure

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
Very enjoyable trip, very detailed and the tour guides were excellent.

Journey through Jordan

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent

Our Response

Many thanks for your 5 star review! It is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Journey through Jordan

Thursday 21 Nov 2024
Overview Rating:
Our Tour: Excellent
Wendy Wu tours are just brilliant from the start to the end . We saw so much in Jordan and learnt so much about the history, culture and traditions of this beautiful country . We had a very small group of 10 which was great. We felt safe the whole time so please don’t cancel or not book because of the present situation as this country is very safe.
Highlights were Petra and staying overnight in Wadi Rum desert.

Journey through Jordan

Tuesday 21 May 2024
Overview Rating:
Our Tour: Excellent
This was the third tour we have taken with Wendy Wu and, as always, every thing was perfect.

Petra was awesome, Mount Nebo a special surprise and floating in the Dead sea a real experience.

Guide very knowledgeable and looked after us well

We are planning on touring with Wendy Wu again.

Journey through Jordan

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
Excellent guide- friendly and knowledgeable. Lovely food. Everything interesting but Petra and Dead Sea were highlights.
Administration from Wendy Wu excellent with pre guide information being detailed. All logistics went smoothly. Very professional.

Journey through Jordan

Tuesday 12 Dec 2023
Overview Rating:
Our Tour: Excellent
Excellent in all respects

Egypt, Jordan and Israel Explored

Tuesday 12 Dec 2023
Overview Rating:
Our Tour: Excellent
All as described. Very enjoyable holiday with good hotels, guides and visits.

Egypt and Jordan Adventure

Tuesday 28 Nov 2023
Overview Rating:
Our Tour: Good
Mostly reactive rather than proactive. It would have been so easy to send a group email as soon as the issues began in Israel/Gaza saying that they were monitoring the situation. Instead they answered each travellers concerns informing them to follow Foreign Office guidelines, did not instill confidence in the tour company. The tour was hectic with early starts and some late finishes.

Journey through Jordan

Thursday 23 Nov 2023
Overview Rating:
Our Tour: Good
The tour is amazing. Jordan is a fascinating country with a rich history and culture. Our guide was excellent. He looked after everyone and was very knowledgeable and friendly. The food was very good.
Most of the hotels were excellent. The exception was our ‘Deluxe’ tent at Sun City Camp in Wadi Rum. It was apparently and to say it was basic is an understatement. There was great chunks of plaster that had come off the walls in the bathroom. The furniture was extremely old and shabby with peeling veneer. There was no drinking water and we couldn’t use the wardrobe as large rattan chairs were in front of it and there was no room to move them to. The management is rude and unhelpful. We tried to get an upgrade or some sort of compensation but no upgrade was offer and our ‘compensation’ was a can of fizzy drink with dinner. I don’t drink the stuff.
One other complaint is that I had been told that our hotel in Petra would be within a5 minute walk from the site gates but was a 10 minute bus drive away. This may seem a bit petty but I had specifically enquired about the Petra hotel as my husband has some health issues so he doesn’t tolerate heat very well. I was advised that it wouldn’t be a problem because due to the proximity we could return to the hotel very quickly at anytime. As it turned out we had to wait 1.5 hours for all the party to return to the hotel

Egypt and Jordan Adventure

Monday 13 Nov 2023
Overview Rating:
Our Tour: Good
An excellent holiday in general but a few issues in Jordan over accommodation.