Wendy Wu Tours Reviews | Wendy Wu Tours

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name

Rating

Customer Review

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 06 Jun 2026

Overview Rating:

Our Service: Excellent

Booking online was easy and straight forward.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 05 Jun 2026

Overview Rating:

Our Service: Excellent

Looked after from time of meeting up. All sightseeing, meals and hotels included. When we were at an airport over a mealtime we were given money to pay for a meal. Excellent guides and memorable experiences.
Last hotel room disappointing as very bijou with no room for an open suitcase. I slept with my case on the bed with me!!

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Thursday 28 May 2026

Overview Rating:

Our Service: Excellent

Excellent. Thoughtful, efficient, but not overbearing.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 23 May 2026

Overview Rating:

Our Service: Excellent

I telephoned, there was a quick response, answered my questions and then did the booking swiftly.

Ultimate Uzbekistan

Wednesday 06 May 2026

Overview Rating:

Our Service: Excellent

Excellent tour extremely well organised knowledgeable tour guides

Ultimate Uzbekistan

Saturday 28 Feb 2026

Overview Rating:

Our Service: Excellent

Polite, helpful and efficient service. Excellent response from staff.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received polite, helpful, and efficient service, and that our team responded quickly and supported you well.We truly appreciate you taking the time to share your experience, and we’re thrilled we could make things smooth and positive for you.
Wishing you a fantastic trip ahead, and we’re always here if you need anything!

Ultimate Uzbekistan

Wednesday 11 Feb 2026

Overview Rating:

Our Service: Good

Arti was very helpful in booking our trip

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that Arti was so helpful in arranging your trip. Your kind feedback means a great deal, and we’re thrilled to be part of your travel plans.

If there’s anything more you need, we’re always here to help.

Ultimate Uzbekistan

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

I first contacted them by email and got a quick reply from a real person, giving me the information I needed without pushing me to decide before I was ready to book. When I did phone to book, i was passed to the same person who could not have been more pleasant and helpful. I have been very pleased with the service so far.

Ultimate Uzbekistan

Friday 29 Aug 2025

Overview Rating:

Our Service: Excellent

Arti at Wendy Wu Tours was very helpful when I booked my holiday. I felt like a valued customer. Having travelled a lot with Wendy Wu, I would always recommend the company for travel abroad.

Ultimate Uzbekistan

Wednesday 18 Jun 2025

Overview Rating:

Our Service: Excellent

Ultimate Uzbekistan

Thursday 24 Apr 2025

Overview Rating:

Our Service: Excellent

Matt was very patient and answered all my Queries, professional in his attitude. Booking process was smooth .

Ultimate Uzbekistan

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Polite clear competent sorted everything put

Ultimate Uzbekistan

Tuesday 21 Jan 2025

Overview Rating:

Our Service: Excellent

Julia was incredibly helpful. She took us through the booking process patiently and was so clear and efficient about all aspects of it. She cannot be commended highly enough, it was a pleasure dealing with Julia. So looking forward to our forthcoming Wendy Wu tour.

Our Response

Thanks so much for the review! We're thrilled to hear Julia made your booking experience a pleasure. We can’t wait for you to enjoy your Wendy Wu tour!

Ultimate Uzbekistan

Saturday 24 Aug 2024

Overview Rating:

Our Service: Excellent

I did everything on line and it was very easy. I have confidence in Wendy Wu as I have used them for China, Japan, Ecuador and Cambodia/ Vietnam already. I have always wanted to do the Five stans, however a level "5" holiday is too much for me these days. Seeing Uzbekistan was a level "1" and within a capable price bracket and was offering a discount, I jumped straight in.

Our Response

Thank you for your continued trust in Wendy Wu Tours! We're delighted to hear that our online booking process was easy for you and that you found a perfect match with our Uzbekistan tour. I'm sure you'll have a wonderful time.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours