Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Vietnam Panorama

Monday 06 Nov 2023

Overview Rating:

Our Tour: Excellent

More than we expected made by our guide who we called K can't rate him highly enough

Vietnam at a Glance

Friday 20 Oct 2023

Overview Rating:

Our Tour: Excellent

Superb tour, covering South, Mid and North Vietnam. Very well organised with all transfers and food included. A Vietnamese Tour Guide available all the time to answer queries and give talks about the areas visited.

Vietnam at a Glance

Wednesday 20 Sep 2023

Overview Rating:

Our Service: Good

Very efficient and helpful

Our Response

Thank you for your feedback! We're pleased to hear that you found our service efficient and helpful. If you ever need assistance in the future, please don't hesitate to contact us, Jimmy, Wendy Wu Tours.

Vietnam Panorama

Sunday 17 Sep 2023

Overview Rating:

Our Service: Excellent

Knowledgeable and helpful

Our Response

We appreciate your review, it's great to hear that you found our team knowledgeable and helpful. If you have any more questions or need assistance in the future, please do not hesitate to contact us. Jimmy, Wendy Wu Tours.

Vietnam Panorama

Wednesday 14 Jun 2023

Overview Rating:

Our Service: Excellent

Excellent service, got back to me straight away, really helpful and arranged direct flights for us

Vietnam Panorama

Wednesday 31 May 2023

Overview Rating:

Our Tour: Excellent

Spectacular trip, led by an amazing guide, Loc. We saw so much of Vietnam and gained an in-depth insight into this fabulous country. Brilliant organisation from booking to departure from Vietnam. Well done Wendy Wu and thank you so very much.

Our Response

That's brilliant to hear. Thanks so much for your review and I'll let our colleagues in Vietnam know how much you enjoyed the tour. Thanks, Jimmy

Vietnam at a Glance

Tuesday 02 May 2023

Overview Rating:

Hoi was a highly professional guide who went above and beyond to make sure everyone enjoyed themselves. He had a very sociable personality. On these tours the guide can be the key to a successful holiday and Hoi deserves great credit for achieving this. Our guide in Bangkok (Ling) was equally professional and considerate as my wife wasn't feeling well.

Vietnam at a Glance

Saturday 29 Apr 2023

Overview Rating:

Our Service: Excellent

Called with a query prior to booking on to one of their tours. Natasha was extremely helpful, answering all my queries and looking at and explaining different flight options. She then proceeded to book the tour for me. Absolutely fantastic service.

Vietnam Panorama

Wednesday 19 Apr 2023

Overview Rating:

Our Tour: Excellent

We had not tried a group tour holiday before this so were a little apprehensive setting off but we should not have worried. We had a brilliant time. Our 17 days in Vietnam was so actioned packed we felt like we were on holiday for months. The tour was extremely well organised and we were really well looked after, hotels and food were excellent.
Our group gelled from the start and we shared many laughs and had much fun along the way. What really made the holiday special was our guide Cuong. He was efficient, caring, fun, attentive and knowledgeable. He looked after our group at all times and nothing was too much trouble for him. A great guy.
We were immersed in Vietnamese culture and history and have come home with unforgettable memories and a refreshed desire to travel to faraway places in future!

Vietnam Panorama

Thursday 06 Apr 2023

Overview Rating:

Our Service: Excellent

I’m yet to actually go on holiday but I gave been impressed with the fact that mJapanese holiday that gad been cancelled last year because of Covid was carried forward to this year at the same price. Not many companies would honour previous years price.