In Pursuit of Pandas

A visa is required by all nationalities. A visa should be arranged in advance of travel.
Unlike many other tour operators, we include your entry visas in the price of our tour. We handle the entire visa process – all you need to do is fill out the form and send your passport to us. We are always on hand to help you with any questions or queries you might have when completing the form. 

Phone Calls
International and domestic calls can be made from your hotel room. Calls may cost £1 per minute to the UK, plus a 10% service charge, but will vary by location. To call the UK the international access code is 00, followed by the country code 44, then the local area code (omitting the first 0), then the number. To call Wendy Wu Tours it is 00 44 207 403 7860. Emergency 24 hour telephone (out of office hours) is 00 44 7984 041 625.
 
Mobile Phones
Mobile phones are quite popular in China and you will find high quality coverage. China has active roaming agreements with all phone carriers; however SMS and call rates can be expensive. We recommend that you contact your mobile supplier if you intend to use international roaming during your holiday and ensure you investigate all associated costs before you leave the UK.
 
Internet & Email
Internet cafes can be found in all major cities and even in some small towns. This is often the easiest and cheapest way to stay in touch. Most hotels have a business centre with internet access, but at a slightly higher rate. Some hotels may have wifi which usually comes at an additional cost and may only be available in hotel lobbies. Many websites, including most Google Products, Facebook and Twitter are banned in China and therefore inaccessible. If you need to access your email via Gmail whilst in China, please use an alternative email account whilst in the country.

Tipping while on holiday is common in most parts of the world and China is no exception. However, it is not always clear who it is appropriate to tip and how much. Furthermore, travellers may not have the right amounts of cash available at the right time. In order to avoid any inconvenience Wendy Wu Tours operates a tipping policy where a stated amount is given to your national escort at the beginning of your tour and tips are distributed to local guides and drivers throughout your tour. The amount is designed to be at a reasonable level for travellers while being fair to the local people and includes a gratuity for the national escort. If you are travelling in a smaller group with local guides only, then tipping is paid in each destination.  To be fair to the guides we ask for slightly higher amounts per traveller with small groups. Yangtze cruise companies operate a service charge policy and this is paid separately when boarding the vessel.
 
For independent passengers, or group passengers with pre or post tour arrangements, you should allow 65 RMB per person per day for the guides and 35 RMB per person per day for the drivers.
 
We will indicate the tipping amounts in your final documents for guidance.

Shopping can be a fun and entertaining component to any travel adventure, and China has a vast array of shopping opportunities for those who love to seek out a bargain. From hand carved jade to local silk products or pearls from the South China Sea – the variety and choice can seem endless.
 
In keeping with most people’s interests whilst on holiday, your tour will include a reasonable number of opportunities to shop for local goods and souvenirs.
 
We have included visits to establishments that not only provide an opportunity to purchase a locally produced, great-value souvenir; but you’ll witness first-hand how these local products are made, their history and how they support the local economy. We are aware that people like to take home souvenirs, so we endeavour to ensure the shops you visit have a reputation for quality, honesty, and authenticity – we do our best to ensure that you don’t get ripped off. 

The cost of all meals is included in your group tour cost.
 
Breakfast is served in the hotel and usually includes western dishes. As is traditional in China, lunch and dinner consists of small dishes of local cuisine which is then placed on a ‘Lazy Susan’ so you can experience the variety of speciality dishes. In China all the dishes are served in various styles and brought out to the table for everyone to share. The amount served is more than ample for the whole group. We aim to cater to the tastes of the majority of people and so the food is not too spicy or unusual in taste.
 
Each individual place setting will consist of a bowl of fan (rice), a pair of chopsticks (you may request western cutlery if you prefer), a flat bottomed soup spoon and a saucer. Chinese food is usually served in courses where a typical meal will consist of rice, one to four meat or fish dishes, two vegetable dishes, and one soup dish. Almost all food is cut into bite sized pieces. The centre of the meal is the fan or rice. The meats and vegetables that we think of as the focus of the meal are known as ts’ai, which roughly translates as ‘side dishes’. Fish is not always available, particularly outside of the bigger cities.
 
The Chinese are also not big on desserts with meals normally complemented with fruit to clean and refresh the palate.
 
Sichuan cuisine is distinguished by its use of ginger, chilli and the ‘Sichuan peppercorn’ called the fagara. Each meal will usually have some mild dishes but many of the local speciality dishes will be hot. If your group find there are not enough mild dishes served, please inform your National Escort/Local Guide so that they may resolve the problem for the next meal.
 
If you would like to drink beer, soft drink or bottled water with your meals, payment is to be made directly to the restaurant staff. Beer is traditionally consumed in small glasses; not the larger pints glasses that you may be used to.
 
Green tea is sometimes provided complimentary. All other drinks will be at your own expense.
If you have booked a tour that does not include all meals, your local guides will be able to recommend a variety of restaurants to meet your taste and budget.
 
It is possible to buy snacks in supermarkets within major towns or cities. Alternatively, you may also like to bring comforts like cereal, biscuits, muesli bars, and tea/coffee from home.
 
Any food/diet requests MUST be specified at the time of booking and you should mention it again to the National Escort/ Local Guides when you meet them – they will do their utmost to cater for any special requests, such as vegetarian meals or food to be avoided in case of allergies.

Hotels in China are bound by Government laws which mean that air conditioning is switched on nationally in May and the central heating in November (this may vary slightly depending on the region).