Discover Halong Bay

UK citizens will not need a visa to enter Vietnam for a single entry stay of up to 15 days. Entry visas for Vietnam are required for stays longer than 15 days or for multiple entries into Vietnam within a 30 day period. To allow for unforeseen circumstances if your tour includes a stay of 15 days or more in Vietnam the standard visa processing service is included in your tour cost. Currently the visa exemption rule applies until 30th June 2017. Should the visa requirements for UK citizens travelling to Vietnam change after 30th June 2017 you will be contacted by Wendy Wu Tours regarding your visa requirements.
 
If you do require a visa Wendy Wu Tours Visa Department can assist you with the process of obtaining one. We will supply you with all paperwork and submit the visa application on your behalf. Visas for Vietnam are issued with specific start and expiry dates which are based on the dates stated on the visa application form. Travel must be completed within those dates. Please be advised that your passport must have at least 6-months validity left on it when you arrive back into UK. Visa application forms and all relevant documentation are due in our office 8 weeks prior to departure; if received after this, urgent visa processing fees will apply. Please note we do not accept passports and visa applications within 30 days prior to departure. Passports will usually be returned within 4 weeks of your tour’s scheduled departure.

Phone Calls
International and domestic calls can be made from your hotel room. To call the UK the international access code is 00, followed by the country code 44, then the local area code (omitting the first 0), then the number. To call Wendy Wu Tours it is 00 44 207 403 7860. Emergency 24 hour telephone (out of office hours) is 00 44 7984 041 625.
 
Mobile Phones
Mobile phones are growing in popularity and you will find good coverage. There are active roaming agreements with all phone carriers; however SMS and call rates can be expensive. We recommend that you contact your mobile supplier if you intend to use international roaming during your holiday and ensure you investigate all associated costs before you leave the UK.
 
Internet & Email
Internet cafes can be found in all major cities and even in some small towns. This is often the easiest and cheapest way to stay in touch. Most hotels have a business centre with internet access, but at a slightly higher rate. Some hotels may have Wi-Fi which usually comes at an additional cost and may only be available in hotel lobbies. 

Tipping is an expected element in the tourism industry today and Vietnam is no exception. Many passengers are often uncertain of how much to tip so we have established a tipping system whereby every passenger gives a set amount (in US Dollars) to the National Escort who will distribute the amount appropriately. On multi-country tips, this amount will be paid in stages on arrival in each country. If there is no National Escort, you will need to give your money to your Local Guides and tipping amounts for each city will be shown in your final itinerary. The amount for the kitty is calculated for each tour depending on the length, group size and services used during the trip.
 
For independent passengers, or group passengers with pre/post tour arrangements, you should allow USD5-10 per person per day. We will indicate the tipping amounts in your final documents for guidance.

Shopping can be a fun and entertaining component to any travel adventure.  In keeping with most people’s interests whilst on holiday, your tour will include a reasonable number of opportunities to shop for local goods and souvenirs.
 
We have included visits to establishments that not only provide an opportunity to purchase a locally produced, great-value souvenir; but you’ll witness first-hand how these local products are made, their history and how they support the local economy. We are aware that people like to take home souvenirs, so we endeavour to ensure the shops you visit have a reputation for quality, honesty, and authenticity – we do our best to ensure that you don’t get ripped off. 

The cost of all meals is included in your group tour cost. Breakfast is a combination of local and western food, usually served buffet style at the hotel you are staying in. Lunches and dinners consist of traditional cuisine and are served at reputable local restaurants. As is traditional in this region, lunch and dinner consists of small dishes of local cuisine which is then placed on the table for everyone to share so you can experience the variety of speciality dishes. The amount served is more than ample for the whole group. We aim to cater to the tastes of the majority of people and so the food is not too spicy or unusual in taste.
 
Drinks will be at each tour members’ own expense and paid for at the end of each meal. Beer is widely available and cheap. Western style wine is very expensive to import and is not widely available except at upmarket restaurants. Bottled drinking water, soft drinks, and fruit juices are also widely available – remember that you should only have ice or fruit juices from a trusted restaurant, where they will use boiled or bottled water.
 
Due to the French colonial influence in some Southeast Asian countries, black tea (commonly referred to as ‘lip-ton’ by the locals), coffee, and baguettes are available in most places. However, the local style is to have sweet condensed milk with their tea and coffee. Fresh dairy milk is not usually served but many restaurants will provide this if requested. ‘Cafe Sua-da’ (or iced coffee with milk) is a favourite choice amongst the locals.